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Ethical Policy

Our mission at Alice + Whittles is to design and develop fashion essentials for the global citizen. Each project and idea embodies our aesthetic and ethical principles - design simplicity, craftsmanship and the careful use of sustainable materials. Going as far back as the raw materials, we are bringing the skills of local small scale producers/artisans from around the world together to create pieces with a history.

We build long term partnerships with our producers and are deeply engaged in the value chain; taking into consideration fair pay, working conditions, advance payments, improving the relative position of women and other disadvantaged groups and continued improvement in environmental standards while making beautiful products that our customers want and love.

This mission is something that embodies all our decisions and partnerships. We will constantly strive to better our practices while challenge ourselves to think out of the box in addressing the needs of our value chain and customers.

Not the perfect fit? Not to worry, we accept returns + exchanges on all unworn, regular priced items within 30 days. Exchanges are on us, as many times you need to get the fit just right! Just reach out to us at support@aliceandwhittles.com to coordinate an exchange.

Returns are charged a $15 Green Return Fee. This covers the cost of shipping + carbon offsetting the returned order. To get your return started, please email support@aliceandwhittles.com.

Sale items are eligible for exchanges only, or return for store credit. Items marked as final sale at time of purchase are ineligible for return.

Weekend Boots - We accept returns + exchanges on all unworn, regular priced Weekend Boots within 30 days. Exchanges are on us, as many times you need to get the fit just right!  Just reach out to us at support@aliceandwhittles.com to coordinate an exchange. If a return is what you want, we charge a $30 AUD flat Green Return Fee. This covers the cost to ship + carbon offset the returned order. To get your return started, please email support@aliceandwhittles.com.

Rain Boots - Unfortunately, all rain boot orders are FINAL SALE . We do not accept returns or exchanges. 

Sale items - Sale items are eligible for exchanges only, or return for store credit. Items marked as final sale at time of purchase are ineligible for return or exchange. 

If you have any other questions, contact us at support@aliceandwhittles.com.

Weekend Boots - We accept returns + exchanges on all unworn, regular priced Weekend Boots within 30 days. Exchanges are on us, as many times you need to get the fit just right! Just reach out to us at support@aliceandwhittles.com to coordinate an exchange. If a return is what you want, we charge a 15€ flat Green Return Fee. This covers the cost to ship + carbon offset the returned order. To get your return started, please email support@aliceandwhittles.com.

Rain Boots - Unfortunately, all rain boot orders are FINAL SALE . We do not accept returns or exchanges. 

Sale items - Sale items are eligible for exchanges only, or return for store credit. Items marked as final sale at time of purchase are ineligible for return or exchange. 

If you have any other questions, contact us at support@aliceandwhittles.com.

Weekend Boots - We accept returns + exchanges on all unworn, regular priced Weekend Boots within 30 days. Exchanges are on us, as many times you need to get the fit just right!  Just reach out to us at support@aliceandwhittles.com to coordinate an exchange. If a return is what you want, we charge a 15£flat Green Return Fee. This covers the cost to ship + carbon offset the returned order. To get your return started, please email support@aliceandwhittles.com.

Rain Boots - Unfortunately, all rain boot orders are FINAL SALE . We do not accept returns or exchanges. 

Sale items - Sale items are eligible for exchanges only, or return for store credit. Items marked as final sale at time of purchase are ineligible for return or exchange. 

If you have any other questions, contact us at support@aliceandwhittles.com.

For orders shipped outside of the countries outlined above, they are considered FINAL SALE, and they are not eligible for return or exchange.

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