The Weekend Boots - Free shipping + returns in North America and the EU.

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Returns

To request a return or exchange, visit the returns portal or email returns@aliceandwhittles.com

North America: USA + Canada
Send your unworn shoes back for a FREE exchange or FULL REFUND using our prepaid shipping labels. Return + exchange requests must be made within 60 days. 

On all regular-priced orders, your return shipping is FREE (once per order).

You will be responsible for return shipping fees on all sale items.

*Sale items are eligible for exchange only
**Socks, laces and final sale items cannot be returned or exchanged.
*** Flash sale items are final sale.


European Union
Send your unworn Weekend Boots back for a FREE exchange or FULL REFUND using our prepaid shipping labels. Return + exchange requests must be made within 60 days. 

On all regular-priced orders, return shipping is FREE (once per order).

You will be responsible for return shipping fees on all sale items.

*Sale items are eligible for exchange only
**Socks, laces and final sale items cannot be returned or exchanged.
*** Flash sale items are final sale.
****Rain Boots and Sneakers are considered final sale


International
All international orders are considered final sale and cannot be returned or exchanged.

Shoes must not have been used, altered or damaged. There must be no signs of wear - including dirty soles, marks, scratches, stains etc. Returns or exchanges will not be accepted without the original packaging.


If you have any questions, please email support@aliceandwhittles.com.

To request a return, visit the returns portal or email support@aliceandwhittles.com within 60 days of your order date. You will receive instructions in your inbox with the next steps in 1-2 business days! 

North America: USA + Canada
For all regular priced orders, send your shoes back for a FREE exchange or full refund using our free, prepaid shipping labels. We will provide one complimentary pre-paid shipping label per order (i.e. If you receive your exchanged item, and you'd like to return that pair, you will be responsible for shipping the package back to us). 


European Union
For all regular priced orders of Weekend Boots, send your shoes back for a FREE exchange or full refund using our free, prepaid shipping labels. We will provide one complimentary pre-paid shipping label per order (i.e. If you receive your exchanged item, and you'd like to return that pair, you will be responsible for shipping the package back to us). 

Rain Boots and Sneakers cannot be returned or exchanged.


International
All international orders are considered final sale and cannot be returned or exchanged.

Once we receive your package, please allow at 14 days for processing and inspection and we'll get back in touch with you!

Due to ongoing shipping delays on account of COVID-19, please expect some delays. We appreciate your patience during this time.

Hang tight :)

#BeOutside