Free Shipping + 60-Day Returns in North America.

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Shipping Information

North America: USA + Canada

- Orders that contain Weekend Boots and Rain Boots/Sneakers may ship separately.
- You are not responsible for any duties or import taxes.

European Union:Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovenia, Slovakia, Spain, Sweden, San Marino, Monaco and Andorra.

- Orders that contain Weekend Boots and Rain Boots/Sneakers will ship separately.
- You are not responsible for any duties or import taxes on Weekend Boots or Weekend Boot Accessories.
- You are responsible for any duties and import taxes incurred on all other products including rain boots and sneakers.

International:Australia, Hong Kong, New Zealand, Norway, Singapore, Switzerland, United Kingdom, Akrotiri and Dhekelia, Guernsey, Isle of Man and Jersey.

- Orders that contain Weekend Boots and Rain Boots/Sneakers may ship separately.
- You are responsible for all duties and import taxes incurred on your entire order.

North America:USA + Canada

Standard Shipping is FREE to the USA + Canada on all orders over $100 USD. Otherwise, we charge a flat rate of $10 USD. No duties or import taxes on any order. See below for additional shipping options at checkout.

Shipping Options at Checkout:

$10 USD Standard Shipping 

- 4-10 business days for shipping. It can take up to 24-48 hours for your order to ship depending on when it was placed. 
- Includes tracking number. 
- Does not include package insurance or signature requirement upon delivery.

$20 USD Secured Shipping

- 2-7 business days for shipping. It can take up to 24-48 hours for your order to ship depending on when it was placed. 
- Includes tracking number, package insurance and signature requirement upon delivery.

$40 USD Priority Shipping

- 2-3 business days for shipping. It can take up to 24-48 hours for your order to ship depending on when it was placed. 
- Includes tracking number, package insurance and signature requirement upon delivery.


European Union

Weekend Boots and Weekend Boot Accessories: Standard Shipping is FREE to the European Union on all Weekend Boot orders. Weekend Boot Accessories will ship at a flat rate of $10 USD if the order value is under $50 USD. No duties or import taxes on Weekend Boots or Laces. 

Rainboots, Sneakers and Accessories: Secured Shipping is free on orders over $350 USD. Otherwise, we charge a flat rate of $40 USD. You are responsible for duties and import taxes incurred on all products.


International

Secured Shipping is FREE on all orders over $350 USD. Otherwise, we charge a flat rate of $40 USD. You are responsible for all duties and taxes for import.

You’ll receive an email confirmation along with your tracking number.

We ship orders as soon as possible so it’s not always possible to change shipping details. If you’d like to make a change, please contact us immediately at support@aliceandwhittles.com. We will do our best to catch it before it’s sent out!

Unfortunately, we are unable to deliver packages to P.O. boxes at this time. 

If your package has been lost or stolen please contact support@aliceandwhittles.com immediately.

Please contact support@aliceandwhittles.com immediately so we can do our best to make any requested changes before it is too late! We’re committed to shipping orders quickly, so if your order has already been released, we cannot guarantee that changes or cancellations can be made. Thank you for your understanding.

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